Shipping policy
Clear delivery zones and careful handling
Nairobi residential zones, regional transit points and warehouse collections, with dispatch updates from dispatch to delivery handover.
Where we deliver
Nairobi, regions and collection
Choose the delivery zone that fits your location. Timelines are confirmed at checkout and in your dispatch updates.
Nairobi
Nairobi residential zones
Organised distribution across Nairobi residential areas. Your delivery window is confirmed once your order is dispatched.
Regions
Regional towns
Transit to regional towns across Kenya through partner handling points. Delivery timelines are editable and confirmed per order.
Collection
Warehouse collection
Collect your order from our warehouse once it is ready. We will notify you of the collection details during dispatch.
Careful handling
Protective handling for large appliances
Refrigerators, cookers and other heavy appliances are packaged and secured to protect them in transit. Each item is checked before it leaves our warehouse.
Dispatch status is shared from the moment your order leaves us until the delivery handover, so you always know where your appliance is.
