Vitron warranty
Warranty cover, claims, and care
Warranty periods are set per product category and confirmed against your original purchase receipt. Use the steps and guidance below to understand what is covered and how to make a claim.
Making a claim
Three steps to a claim
01
Check your receipt
Locate your original purchase receipt. It confirms the product, the purchase date, and the warranty period that applies to your appliance.
02
Contact support
Reach our team through the contact page with your receipt and a short description of the fault. We will confirm the next steps for your product.
03
Service inspection
Your appliance is inspected by our service team. Covered faults are handled under the warranty terms, and you are told the outcome before any repair proceeds.
Coverage and care
What the warranty covers
Coverage periods vary by product category and are listed on each product page. Standard exclusions apply to physical damage, misuse, unauthorised repairs, and normal wear.
Proper maintenance
Follow the instructions in your appliance manual. Keep vents clear, descale water-based appliances as directed, and install units on level, well-ventilated surfaces.
Questions about your product
For coverage questions or technical help, use the editable support channels listed on our contact page before sending an appliance for inspection.